Refund Policy
Last Updated: June 4, 2026
60-Day Money-Back Guarantee Administered by ClickBank
We stand behind the Personalized 21-Day Dog Behavior & Training Plan, and want you to feel comfortable trying the full digital product.
If you are not satisfied with your purchase, you may request a refund within 60 days from the original purchase date. ClickBank is the retailer of record and administers refund approval and processing under its return policy.
How to Request a Refund
Because your transaction is securely processed by our retail partner, ClickBank, you have two simple ways to request a refund:
Option A: Request Through Us (We'll Initiate It For You)
Email us at support@mydogplanquiz.com with your ClickBank Order ID (it starts with the letters in your receipt email). We will submit your refund request to ClickBank on your behalf, typically within 24-48 business hours. Because ClickBank is the retailer, the refund itself is issued and processed by ClickBank back to your original payment method.
Option B: Request Directly Through ClickBank
1. Visit ClickBank's customer support portal at www.clkbank.com.
2. Enter your email and order number (or zip code and card details) to look up your order.
3. Click the "Get Support" or "Refund Request" button.
4. Choose a reason for the refund and submit the request. ClickBank administers and processes refunds under its return policy.
Access After Refund
Please note that once a refund is processed, your digital license is revoked, and you will lose access to updates, bonus templates, and email behavioral support services.
Contact Our Billing Support
For any billing questions, purchase issues, or refund status requests, please write to:
Support Email: support@mydogplanquiz.com
My Dog Plan, Strada Monumentul Eroilor 69, Clinceni, Ilfov, Romania
Note: The 60-day guarantee window is administered in accordance with ClickBank's Return Policy. ClickBank is the retailer of record for all purchases.